1. Eligibility for Return/Refund:
Return/Refunds are applicable in cases where products or services do not meet the specified quality standards, are damaged, or fail to meet customer expectations. To be eligible for a refund, customers must report the issue to our customer support team within a reasonable period from the date of purchase or delivery. Product with opened or tempered packaging are not eligible for return. Returnable products must be in their orignal dispatched condition, including all parts and accessories as sold. customized or bulk orders are negotiable by the makan ki dukan. Products sold under specific scheme or promotions or offers are applicable are acceptable on their current value.
2. Refund Amount:
Refund amounts may vary based on the nature of the issue. Makan Ki Dukan reserves the right to offer a full or partial refund, replacement, or an alternative solution based on the circumstances surrounding the refund request.
3. Refund Processing Time:
Refunds will be processed promptly once the eligibility criteria are met. Please allow a reasonable processing time for the refund to reflect in your account. The exact timeframe may depend on the payment method and financial institution.
4. Communication of Refund Status:
Customers will be notified of the refund status through the contact information provided during the purchase. This communication will include confirmation of the refund, the refunded amount, and any relevant details.
5. Contact Information for Refund Inquiries:
For any inquiries or concerns related to refunds, customers can contact our customer support team at info@makankidukan.com or +91-7690060300.
Cancellation Policy
1. Cancellation by Customer:
Customers have the right to cancel their orders within a specified timeframe. Any cancellation requests after this period may be subject to review and approval. To cancel an order, customers must contact our customer support team via [contact information] within the stipulated cancellation period.
2. Cancellation Fees:
Depending on the nature of the product or service, cancellation fees may apply. Customers will be informed of any applicable fees at the time of cancellation. Makan ki dukan reserves the right to deduct these fees from the refund amount.
3. Refund Process:
Upon successful cancellation, refunds will be processed using the original payment method. Please allow a reasonable processing time for the refund to reflect in your account. Note that any transaction fees incurred during the initial purchase may not be refundable.
4. Exceptions:
Certain products or services may be non-refundable or have specific cancellation conditions. These exceptions will be clearly communicated during the purchase process or in the product/service description.
MAKAN KI DUKAN
Address: 1/47 Sector 1, Vidhyadhar Nagar,Jaipur
